A-Level candidates should expect to be treated like consumers by their universities
The requirement of a degree is now the status quo for a lot jobs. It’s difficult to understand why jobs that previously only required you to turn up on time now demand years of, “any subject considered”, training. Competition is obviously high at the moment, and employees are able to select highly qualified candidates when this is ultimately unnecessary, but when a degree, a Master’s, and an unpaid internship are needed in order to pass the application stage, it surely means only the richest students can succeed.
“The customer is always right”. Actually, in my experience of universities, the customer is an annoyance that, ideally, would shut up and just hand over the money. It’s a business model that I’m sure many companies would like to emulate – and it’s certainly something that the current coalition is encouraging: raising fees without any consideration of value. Young people are being pushed into ever increasing amounts of debt, and then emerging into a sparse employment market. Surely basic consumer rights, or even simple courtesy, are the least that we can expect in return? We didn’t make the rules, or have any say in them, but if we have to be consumers, can we be proper ones, please?
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